ScanSource provides administration and re-marketing of Toshiba maintenance and service contracts. Two different offerings (“CareFlex” and “Custom Care”) allow resellers to accommodate every end user and keep their POS systems up and running for years.
For most end users, the Toshiba CareFlex contract provides flexible service options that will accommodate retail environments large and small. Toshiba’s Custom Care contracts are ideal for large contracts with multiple locations. Your ScanSource sales rep can guide you through the selection process.
Even the most well-designed retail technology solutions eventually require upkeep. Whether you need multi-vendor wall-to-wall maintenance or traditional hardware break/fix support, maintenance services from Toshiba can support your entire store's availability. Our experts will help you gain insights into your retail environment, simplify vendor management, optimize resources, improve response times, and resolve technology issues to keep you operating at your best wherever your retail business takes you.
Learn more HERE
Your base warranty is started at the installation of the machine and is determined during your initial purchase. Please plan ahead and purchase machines that match the level of service your customer needs. SurePak-era warranty upgrades are no longer available.Required information* This information is required in every service contract except for new hardware CareFlex, which is associated with the machines once the serial numbers are assigned.
The term factory sealed means that if you are returning a unit, it must be returned as it was originally packaged and shipped, and the containers must still be closed with the original shipping seals. None of the seals that close the boxes can be broken/opened. Basically, the boxes never should have been opened, and are still in the same condition as they are in the screenshot below: